Privacy Policy

1. Introduction

Welcome to Spade and Company’s privacy policy. Spade and Company respects your privacy and is committed to protecting your personal information. This privacy policy will inform you as to how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Important Information and Who We Are

2.1. Purpose of this Privacy Policy

This privacy policy aims to give you information on how Spade and Company collects and processes your personal information through your use of our website, including any information you may provide through the website when you sign up for our newsletter, purchase a product or service, or participate in a promotion or survey.

2.2. Controller

Spade and Company (Pty) Ltd is the controller and responsible for your personal information (collectively referred to as “Spade and Company”, “we”, “us” or “our” in this privacy policy).

2.3. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us using the details below:

Full name of legal entity: Spade and Company (Pty) Ltd
Email address: [Insert Email Address]
Postal address: [Insert Postal Address]
Telephone number: [Insert Telephone Number]

2.4. Changes to the Privacy Policy

We may update this privacy policy from time to time in response to changing legal, technical or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material privacy policy changes if and where this is required by applicable data protection laws.

3. The Information We Collect

3.1. Personal Information

Personal information means information that identifies you as an individual or relates to an identifiable individual. We may collect, use, store and transfer different kinds of personal information about you which we have grouped together as follows:

Identity Information includes first name, last name, username or similar identifier, title, date of birth, and gender.
Contact Information includes billing address, delivery address, email address, and telephone numbers.
Financial Information includes bank account and payment card details.
Transaction Information includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Information includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Information includes information about how you use our website, products, and services.
Marketing and Communications Information includes your preferences in receiving marketing from us and your communication preferences.

3.2. Special Categories of Personal Information

We do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

4. How We Use Your Personal Information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.

5. Data Sharing

We may share your personal information with third parties as necessary to fulfill the purposes for which we collected it, as described in this privacy policy. These third parties may include service providers (such as IT service providers), professional advisors (such as legal advisors), and government authorities (where required by law).

6. Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information. These rights include the right to:

Request access to your personal information.
Request correction of your personal information.
Request erasure of your personal information.
Object to processing of your personal information.
Request restriction of processing your personal information.
Request transfer of your personal information.
Right to withdraw consent.

You can see more about these rights here: [Insert Link to Detailed Rights Information].

9. Marketing

We may use your personal information to provide you with marketing communications about our products and services that may be of interest to you. You have the right to opt-out of receiving marketing communications from us at any time.

10. International Transfers

We do not transfer your personal information outside of South Africa.

11. Complaints

If you wish to make a complaint regarding our use of your personal information, please contact us using the details provided in Section 2.3. You also have the right to lodge a complaint with the Information Regulator (South Africa).

12. Updates to Your Information

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

13. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.